What We Collect and Why It Matters
We collect the information you provide when creating your account — your name, contact details, and the mobile wallet numbers you register for deposits and withdrawals, including bKash, Nagad, and Rocket accounts. When you make a payment, transaction metadata such as wallet reference numbers and timestamps
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is recorded to verify the transfer and keep your account balance accurate. We also collect device and browser data automatically — IP address, session length, and pages visited — to keep the platform secure and detect unusual access patterns. This technical data is never sold. It
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is used solely to protect your account and maintain service availability. Where you interact with our support team via live chat or email, those conversation logs are retained to resolve disputes and improve response quality. Data related to your payment methods — specifically bKash, Nagad, and
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Rocket wallet identifiers — is stored in encrypted form and accessible only to our payments and compliance teams. We do not store full wallet PINs or passwords at any stage. Your continued use of the platform is understood as acceptance of this collection scope, but you
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retain the right to withdraw consent and request deletion subject to any retention obligations we hold under applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.